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Multi-modal Customer Support System

Envision a multi-modal customer support system that can handle queries from users through text, voice, and images. The system should accurately interpret the inputs and provide relevant responses or escalate issues as needed. Discuss the data ingestion process, model selection, embedding strategy, safety measures, and how you would monitor system performance and user satisfaction.

Key concepts

multi-modal inputingestionretrievalsafetymonitoring

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